Return Policy - PEP Pickleball

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Return Policy

Thank you for shopping at ​PEP Pickleball.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have ​30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. In addition, your item must be in the original packaging.

Your returned item needs to have a receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. In addition, we will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card.

Depending on your card issuer’s policies, you will receive the credit within a certain amount of days.

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

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